At Customer Service Center, we strive to ensure our customers are fully satisfied with our services. However, if for any reason you are not satisfied, please review our refund and cancellation policy outlined below.

1. Cancellation Policy

• Requests for cancellation must be made within 24 hours of placing the order/service request.
• Once the service has been initiated or processed, cancellations may not be possible.
• Certain services may have specific cancellation terms, which will be clearly stated at the time of purchase.
• Orders placed using promotional codes or discounts may be subject to special cancellation conditions.
• Any cancellation request after the stipulated period may incur administrative or processing fees.
• Cancellations are only valid when confirmed by our team in writing via email.

2. Refund Policy

• Refunds are issued only in cases where services have not been delivered or an error occurs on our part.
• Approved refunds will be processed within 7–10 business days to the original payment method.
• No refunds are applicable for successfully completed and delivered services.
• Refunds will not be granted for delays caused by incomplete information or documents provided by the customer.
• In case of partial completion of service, refunds will be proportionate to the undelivered portion only.
• Transaction or payment gateway fees are non-refundable.

3. Contact for Refund & Cancellation

If you have any questions or wish to initiate a refund or cancellation request, please contact us at:
Email: support@commonservicecentre.com
Phone: 08069640261
Working Hours: Monday – Friday, 9:00 AM to 6:00 PM (excluding public holidays)

4. Exceptions

• Custom or personalized services cannot be refunded once work has begun.
• Services purchased during special sales or promotions may not be eligible for refunds unless required by law.
• Force majeure events (natural disasters, strikes, or unforeseen circumstances) that prevent service delivery are exempt from our standard refund commitments, but alternative arrangements will be offered.